Words of Wisdom
I often consider myself extremely wise. But then again, I also often consider myself as a total numb nut. I think we all have two sides. One that gets us ahead in life, and the other that just lets everything go and helps us just have fun! I honestly love both but for this writing session, I am going to tap into my intelligent side and hopefully give you some Words of Wisdom.
As a business coach with Arbonne, I work with so many new people who are new to Social Marketing. Plus, I work with many people who are struggling to navigate through as they grow to new promotion levels. Probably the most common thing they want from me is help with what to say. So today, I thought I would just help you with some verbiage that I am sure will help you. There are so many tips, but I will only focus on two today and I feel they are important. Plus, that will leave me more things to write about later…Winning!
Let’s start with the one that makes me the most crazy and I see and hear it all the time:
“I’m Looking For People To Join My Team”
Do you see what is wrong with this and are you thinking about how this is being received? One of the things I do often (and that you may want to consider if you haven’t already) is how would I feel if I was on the receiving end of that question. Here is what I would feel and this is probably the number one reason I never was interested in any network marketing company until I was introduced to Arbonne. This immediately would give me the perception that many people have about our business model. That you have to get a bunch of people to join your business so that you can be successful. In essence, I would be working under them and my efforts would be needed so that THEY can build their company. Well that doesn’t feel enticing to me at all! You guys, you have to take yourself completely out of it. I know that is not how our business works, but the sad part is that is what many people think. You see that word “my”? Get rid of it! Let’s think about what we really do. Our job is to let people know that there is a company that they can use to grow their own distribution company. Most people honestly don’t care if you are successful, they most likely want to know if this could be a way for them to be successful. So what are some of those verbiage tweaks you ask. Here are the ones I use and maybe you will like them.
-
First, I’m asking my zillion questions trying to find out if and how I could help them, then when I hear the way or ways I hit them with this.
-
Seriously, you might want to check out Arbonne and this is why….”
Do you see what is happening with this conversation?
It-Is-Not-About-ME!
I am doing my digging to see if I can help and trust me there is always something there. Then I am transitioning that into an introduction of how my company could help them. It is so much easier to roll then. You are taking their needs and helping them connect the dots between those needs and the opportunity to fill them using the same platform that you used. Make sense? They truly could care less about why you started your business or how great your business is going. Unless, of course, that just happens to line up with their hopes and dreams…but that is a crap shoot and I don’t recommend it. I know you get nervous and often just start vomiting words. Trust me we all did and do. I think the reason people get nervous is they are just taking stabs at what would be of interest to the person they are talking to. But if you are asking questions and doing your due diligence to find out what their needs are, then it gets so much easier and sincere when talking about how it could be a vehicle for them. Try it the next time you are talking with someone about business. Focus on them and their desires and let go of yours. It really is freeing. Trust me!
The second one that drives me up the wall…
“You Should Do This With Me”
Number one, I see that word again. “Me” is the same as “My”. Why are YOU in there? The second word is “should”. As the receiver, I am thinking…”Don’t be telling me what I SHOULD do. I’m a grown woman”! Well I know we get excited and we can’t wait to tell them about the business opportunity we have for them, but how about you try something like this instead:
“Honestly, I really think you may want to take a look at Arbonne”
When you say “should” I think it immediately puts the receiver on the defensive and that is the last thing you want to do. In essence, you are telling them that you think the decisions they have made prior are wrong and you know better. Whether it is the job choice that they made previously (which they now have to defend) or that their life is not as good as yours and you know they aren’t going to stand for that. You don’t know what is best for them. Only they know that. You can again help them connect the dots, but you are going to need some intel for that so don’t forget to ask your zillion questions before you dive in.
So, I will sign off now before I get too long winded, but check back in with me. I will continue to roll out verbiage tweaks to help you feel more confident with your conversations. Remember, that the more conversations you have consistently, the better you will get with them. If there is too much time between each one, you will continue to question yourself and your abilities to present the business to people. So ask those questions, see how or if you can help that person, then just say one of those two sentences and roll! Don’t wait and call them later. That is just torture. Just say it! You don’t have to have the whole business conversation then and there, but you do need to schedule it at the very least.
Until next time…Love Ya, Tory